How to change FAVICON in the application ?

How to change FAVICON in the application ?

In order to change the FAVICON (displayed below) please follow the instructions given below.

1) Place your icon under the location [Product_Home] \applications\extracted\AdventNetServiceDesk.eear\AdventNetServiceDeskWC.ear\AdventNetServiceDesk.war\images.

for the builds above 9400 Place your icon under the location [Product_Home] \ServiceDeskPlus-Msp\webapps\ROOT\images, and replace the favicon image.

2) Once the file is placed in the above directory, stop and start the application service once and check after clearing cache and cookies.

Note: Extension of the file name should be .ico, size should be 16 x 16.

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