How to add/view current date in a dashboard
1. Click on "Edit Design" in a dashboard
2. Choose Add Text and select edit HTML( refer attached screenshot)
3. Watch this video to see how you can do it.
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Steps to import approval date
We can fetch the approval date data from ServiceDesk Plus using the following workaround. Below are the steps to be followed to successfully import the data. Step 1: Click Import data within the ServiceDesk Plus database in Analytics Plus. Step 2: ...
The date for any columns is set to 01 Jan 1970 01:00:00.000000
Issue: The date columns are filled with 01 Jan 1970 01:00:00.000000 instead of being empty. Root Cause: ServiceDesk Upgrade did not handle it Solution: Add the entry " ZOHO_UPDATE_NULL_FOR_NEGATIVEVALUE=true" in ...
Auto Refresh option is not working while we publish a view.
In Analytics Plus, we have recently identified that the "Auto Refresh" option while publishing a view is not working as expected. The expected behaviour is for the view to be refreshed at the configured interval. This will be addressed in our next ...
Date format wrongly set in A+ DB
To correct date format in A+ Database Find the ID for the table https://localhost:8443/ZROPQueryTool.cc select * from zdbdbobject where displayname like 'table name or column name' Connect to psql \AnalyticsPlus\pgsql\bin>psql.exe -h ...
Unable to export or email a view as PDF, Image, HTML - Linux Platform
Issue: Unexpected error when trying to export/email a view as PDF, Image, HTML Error trace: Caused by: javax.servlet.ServletException: com.phantomjs.export.server.ServerNeedKillingException: ServerNeedKillingException: Exception in phantom export :: ...