In Analytics Plus, we have few limitations in supporting Chinese characters while adding a new user in Chinese.

Follow the below steps to achieve this.

1. Download the updated XML file using this link.

2. Replace it under ManageEngine\AnalyticsPlus\webapps\ROOT\WEB-INF\securityxmls

NOTE: Before you replace, please take a backup of the original XML file which is present.

3. Restart the Analytics Plus services and try saving the usernames.