How to access Solutions without logging into ServiceDesk Plus
Users can check out solutions without having to log into the ServiceDesk application.
This option can be enabled from the self-service portal settings under Admin -> Self-service portal settings -> Allow Non-login users to view solutions
Now Solutions can be accessed through the below URL
http(s)://servername:portnumber/sd/SolutionsHome.sd
New to ADSelfService Plus?
Related Articles
Old Solution Link update
After migrating 14200 build our old solution link format is not accessible, in this situation one of our customer referred more number of old solution links in some solutions description, in this scenario we need to update the old format link to new ...Host ServiceDesk Plus on the Internet
In order to make ServiceDesk Plus available for users on Internet, let us assume the following scenarios. Scenario 1: ServiceDesk Plus is installed in LAN and should be available in LAN and WAN: Assume ServiceDesk Plus is installed on a server in the ...How Public and Private Solutions work
ServiceDesk Plus MSP allows you to publish knowledge base solutions as either public (available for all requesters and technicians) or private (accessible only by technicians). To make a solution public, while adding/editing the solution select the ...WhatsApp Integration with ServiceDesk Plus
This article will guide you through the steps of installing the WhatsApp Integration with ServiceDesk Plus plugin. Note: This integration is compatible with versions above 14600. Pre-Requisites : Facebook account to create a business account. Ensure ...How Public and Private solutions work?
ServiceDesk Plus allows you to publish knowledge base solutions as either public (available for all requesters and technicians) or private (accessible only by technicians). To make a solution public, while adding/editing the solution select the ...