How do I schedule a backup over a network share?
You can configure a backup scheduling over a network share
Click Admin -> Backup Scheduling under General block -> Edit Scheduling link on the right hand side of the page.
Set the Backup location as \\Network server name\backup.
NOTE: Please provide full access rights to the folder where you want to copy the backup.
How to share a backup/file attachments over a network path
As i have mentioned the file attachments folder should be shared across a network path and the network path should be mentioned in the following format in the Admin->Self-Service Portal Settings. // Network server name/fileAttachments I have shared a ...
Mail fetching failed - PKIX path building failed.
Configure SSL Certificate to use POPS/IMAPS for fetching/sending mails. Cause: If the SSL Certificate in mail server is a self signed certificate then it is not imported in the ServiceDeskPlus-MSP java environment while using the POPS/IMAPS protocol. ...
Low Disk Issues on ServiceDeskPlus-MSP Server
In any IT organization, running business applications contribute to constant data growth on the application installed drive. Data management is much essential in the longer run, to avoid low disk space issues. In ServiceDeskPlus-MSP, it primarily ...
Skip forced backup before upgrade
Please ensure there is a recent VM backup/snapshot or a valid SQL backup or PGSQL backup that was taken just before the upgrade and then skip application backup. For 9000 Upgrade: Edit the batch file called 'Updatemanager.bat' found under ...
Zoho Reports sync failure_PKIX path building failed
While syncing Zoho Reports, this error may appear where the self-signed certificate to sync both Zoho Reports and SDP MSP will be missing. These traces (mentioned below) can be viewed in the file zrmeinteglog0.txt under the location ...