OpManager MSP is engineered for MSPs that manage dynamic customer networks so they can be managed by a unified console.
With OpManager MSP, you can:
Deploy Probes in locations of customers for monitoring remote sites.
Manage multiple customer networks through a unified central console.
Getting Started with OpManager MSP:
1. Add Customer:
Alternatively, to add customers
To add new customers, follow these steps:
Go to Settings -> Configuration -> Customers.
Click on the 'Add' button on the top right.
Enter the desired Customer Name, Account Manager and Account Manager Email.
Enter the Report Header for the specific customer and choose the desired Report Header Image, the Report Header and Report Header Image will be displayed as the branding name and logo across the product for the specific customer.
2. Add Probe:
Step 1: Enter the desired Probe name and select the Customer to be associated to the Probe.
Step 1: Click on 'Download Probe Key' to download the probe key associated to the probe.
In the OpManager MSP Central web client, go to Settings -> Configuration -> Probe Details and click on the 'Probe Download Link' at the top.
Click 'Next' to proceed with installation
Click 'Yes' to the OpManager MSP Edition License agreement.
After adding a customer and relevant probe details in your OpManager MSP Central web client, navigate to Settings > Configuration > Probe Details to download the ProbeKey.zip file.
Click on browse and select \OpManager\bin\bcp.exe. Click 'Next' to proceed.
The discovery process is initiated in the Central server individually for different customers. In the Central server, a unified view of all the discovered devices is displayed.
Refer to the links below to discover devices:
Points to note:
Data of discovery for an individual customer such as Device name, IP address, vendor, etc., will be synchronized with the Central server.
Credential data of discovered devices for individual customers will be stored in their respective probes and the same will not be synchronized with the Central server.