Pre-requisites for FOS - Adapter / NIC address

Pre-requisites for FOS - Adapter / NIC address

1. Whether it's two different Physical VM servers (with different hosts) - In this case, you will have a different NIC address / Adapter name. (Adapter name won't be the same) - This model we will support.

2. One VM server where 2 partitioned servers (different hosts) are present? -- In this case, only you have the same NIC address / Adapter Name. You mentioned this case. - This model we won't support.

SDP MSP's  FOS feature will work based on the NIC / Adapter address here. If one goes down the other will take over. If it's the same NIC / Adapter address, then it won't work.






                  New to ADSelfService Plus?

                    • Related Articles

                    • FAQs for FOS(Failover Service)

                      Q1: What is FOS? FOS stands for "Fail Over Service." It is a feature designed to address unexpected hardware or software failures that could potentially render a service desk application unavailable. In the context of SDPMSP , the Fail Over Service ...
                    • FOS Notification Mail Related Details

                      Case 1 : Master FOS service , Master MSP Service , Slave FOS service will alone gets started in services.msc (windows). Slave MSP service will always be in down status. (Refer Case 1 in below table which is default status when the FOS is enabled)  ...
                    • Notification 'From' address based on type of users

                      Below is a matrix that shows from where users will receive notifications while sending emails to different support email addresses in the application. Users Sends email to Account Support email address Sends email to Group Support Email address ...
                    • FAFR script to validate email address

                      Script var field = "WorkOrder_Fields_UDF_CHAR1"; var emailID = $CS.getValue(field); if (!ValidateEmail(emailID)) { alert('Please enter a valid email address example@abc.com'); $CS.stopFormSubmission(); } /*A function which takes email and validate ...
                    • Fix: Failed to parse To/Cc address while fetching mails using Graph

                      Issue: If the To / Cc address contains the email address in the format "Test, SDP" <test@sdp.com> (containing "," character in the email address itself), then parsing of such addresses using Microsoft Graph fails in SDP. If such address is a support ...