f users can't remember their macOS login password, they won't be able to log in to their Active Directory (AD) account either, which negatively affects their productivity. To reset Mac passwords, users can use any of the methods supported by Apple—the Reset Password assistant, the Recovery Key, an Apple ID, or another admin account. However, these password reset techniques rely on other factors like enabling FileVault or knowing the Recovery Key. These dependencies encourage users to simply call the help desk team to reset their forgotten Mac passwords.
ADSelfService Plus enables users to reset macOS passwords, including MacBook Pro, from the login screen after verifying their identity.
Supports: Sierra, High Sierra, Mojave, and Catalina
With ADSelfService Plus, users can reset their passwords from:
Note:
Before users can reset passwords from their Mac login screen, admins have to deploy the logon agent on the users’ machines in the following ways: