Fix for Issue with disabled chat icon
Compatible for 11007 build. Fix to disable "Live chat" icon in end user login when chat is disabled.
New to ADSelfService Plus?
Related Articles
Live Chat Doesn't work Outside the server
Issue: Live chat function works on the MSP server i.e. works only when tried on localhost, however does not work outside it. Same will be the case with Bell notification and Request collaboration features. Cause: This happens mostly on HTTPS where ...To change the fav icon
To change the fav icon C:\\AdventNet\\ME\\SupportCenter\\applications\\extracted\\AdventNetSupportCenter.eear\\AdventNetServiceDeskWC.ear\\AdventNetServiceDesk.war\\images Please replace the favicon.ico with your icon.The size should be 16X16Fix jar for Random Logout issue
Root Cause: When Sub Context Sessions expire, they result in the termination of the Root session, leading to a logout issue. Fix: We will verify whether it is Root context while session destroying to proceed logout. ISSUE ID : SD-113692 Check the ...Application Startup Issue : Failed to format system error message (Error: 1813)
Issue : Able to start the application from Command Prompt and not from Services.msc. Worked fine with PGSQL but issue occurs after changing to MSSQL database Error Trace in Wrapper file :-1: Failed to format system error message (Error: 1813) ...JIRA integration - Issue Types are not loaded
Post the JIRA is integrated with SDP MSP , the Projects data gets populated. However the other field - Issue Types will not show any values. To fix this follow the below steps The api call is used to fetch the issue types is ...