End User Monitoring (EUM) - Frequently asked questions
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Real User Monitoring Agent - Frequently asked questions
How to change Applications Manager details in RUM Agent? Open the AppServer.properties file located under <RUMAgent_Home>/conf/ directory in any text editor. Update Applications Manager hostname in apm.host key. Update Applications Manager SSL Port ...
How to upgrade End User Monitoring (EUM) Agent?
EUM Agent versions above 21.4 Follow the steps given in this help page to upgrade your EUM Agent to the latest version with the Update Manager. EUM Agent versions below 21.4 For EUM Agent versions below 21.4, users must upgrade their EUM agent to ...
How to upgrade Real User Monitoring Agent?
Currently, we don't have an update manager for the RUM Agent. Therefore, you need to uninstall the old agent and install the new RUM Agent. Steps to upgrade RUM Agent Take a backup of <RUMAgent_Home>/conf/ folder and place it outside of the RUM_Agent ...
Frequently asked questions - SAP monitor
1. SAP monitor's Health is always critical/warning state along with "System Error occurred" alert message. What should I do? These alerts are triggered when Applications manager receives Alerts from the SAP server itself. The same can be viewed under ...
Setup EUM Agent as Service in Ubuntu 16 and above
All the steps mentioned below should be performed with root user privilege. 1. Steps to register EUM Agent as of service on a Linux box Copy the attached EUMAgent.sh file to /etc/init.d/ directory. Rename the file as "EUMAgent" after moving Edit and ...