Way to export the accounts configured in the SDP MSP application.
Login as an Admin and click on the "Reports"icon .
Then, click on "New query report" and run the below query:
select adef.org_name "Account Name",ci.description,adef.Login_uri,adef.Login_weburi,adef.Support_email,adef.Sendername,imp.name "Business Impact",aaapost.door_no "Door Number",aaapost.street "Street",aaapost.city "City",aaapost.state "State",aaapost.country "Country",aaapost.postalcode "Postal code",aaapost.landmark "Landmark",aaacont.emailid "Email",aaacont.landline,aaacont.mobile,aaacont.fax,aaacont.web_url from accountdefinition adef left join ci on ci.ciid=adef.ciid left join baseelement be on be.ciid=ci.ciid left join impactdefinition imp on imp.impactid=be.impactid left join sdorganization sdo on sdo.org_id=adef.org_id left join sdorgpostaladdr sdopost on sdopost.org_id=sdo.org_id left join aaapostaladdress aaapost on aaapost.postaladdr_id=sdopost.postaladdr_id left join sdorgcontactinfo sdocont on sdocont.org_id=sdo.org_id left join aaacontactinfo aaacont on aaacont.contactinfo_id=sdocont.contactinfo_id
Below are the only details which can be exported from SDP MSP and imported to SDP application. 1) You can export request data from ServiceDesk Plus MSP (SDP MSP) using XLS format. Requests -> Goto Admin -> Reports -> New custom report -> Tabular ...
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When dealing with old accounts/sites in Service Desk Plus MSP (SDP MSP), it's essential to follow best practices to maintain a clean and organized database. Managing old accounts/sites efficiently can help improve performance, reduce clutter, and ...
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Under Account Tab>Editing the Account will have an advisory field in which we can configure hyperlinks. However, under Admin>Oranization Details the feature is not available. Feature ID: 13986 Ticket for reference: 5700120 Workaround 1. Click on ...