Error: No subject alternative names matching ipaddress while syncing AE with SDP-MSP
The issue occurs when specifying IP address or incorrect server name while configuring Central Server Details. In server name field fill the domain name for which the certificate was bought.
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MSP - Remote Asset Explorer Compatible Versions
Remote Asset Explorer-MSP Compatible Version From MSP 14000 - Compatible RAE version 6970-6985 From MSP 13000 - Compatible AE version (6900-6979). But RAE - DC integration, - If 6900,6901 RAE is used, then latest DC will not work. Bundled DC in RAE ...
Subject Alternative Name missing Error under Browser (SAN Missing)
Error : Solution: Please find below the commands that can be used to create the keystore and corresponding CSR request with SAN included: Keystore creation: keytool -genkey -alias <your_alias_name> or [Domain Name] -keyalg RSA -keysize 2048 -sigalg ...
SCP, SDP and MSP Differences
Though ManageEngine has multiple HelpDesk applications, they are developed and targeted for Different markets. Here are few cases to understand the difference between them. HelpDesk Applications in ManageEngine (ME) are as follows : 1. SupportCenter ...
How DC agents or RAE push data to SDP MSP ?
Here is the scenario and the design : 1. DC MSP directly sends to SDP MSP. a. DC MSP gets workstation scanned details from its DC agents and send the data to SDP MSP. This is normal integration model. To make it work , 2 rules is to be satisfied : ...
Remote Asset explorer license Explained
With the behavior change in the ServiceDeskPlus-MSP as mentioned in this post. Hope, you are aware that the Remote Asset explorer needs to be installed in each site, from where the assets will be pushed to ServiceDeskPlus-MSP. Considering the above, ...