Error: No subject alternative names matching ipaddress while syncing AE with SDP-MSP
The issue occurs when specifying IP address or incorrect server name while configuring Central Server Details. In server name field fill the domain name for which the certificate was bought.
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MSP - Remote Asset Explorer Compatible Versions
Remote Asset Explorer-MSP Compatible Version From MSP 14000 - Compatible RAE version 6970-6985 From MSP 13000 - Compatible AE version (6900-6979). But RAE - DC integration, - If 6900,6901 RAE is used, then latest DC will not work. Bundled DC in RAE ...
Remote Asset explorer license Explained
With the behavior change in the ServiceDeskPlus-MSP as mentioned in this post. Hope, you are aware that the Remote Asset explorer needs to be installed in each site, from where the assets will be pushed to ServiceDeskPlus-MSP. Considering the above, ...
Subject Alternative Name missing Error under Browser (SAN Missing)
Error : Solution: Please find below the commands that can be used to create the keystore and corresponding CSR request with SAN included: Keystore creation: keytool -genkey -alias <your_alias_name> or [Domain Name] -keyalg RSA -keysize 2048 -sigalg ...
Remote AE (Asset Scanning) Behavior changes
You can download the compatible version of Remote AE from the installed version of ServiceDeskPlus-MSP. Please go to Admin > Distributed Asset Scan and make use of the below highlighted. If you already have Asset Explorer in older versions, please ...
SCP, SDP and MSP Differences
Though ManageEngine has multiple HelpDesk applications, they are developed and targeted for Different markets. Here are few cases to understand the difference between them. HelpDesk Applications in ManageEngine (ME) are as follows : 1. SupportCenter ...