Error code: 8007200b
Error message: The attribute syntax specified to the directory service is invalid
Reasons:
1. This error occurs when you are trying to input a blank value for an attribute in the CSV file.
2. This error can also occur when the DN or a particular attribute syntax is not correct.
3. This error can also occur when you are modifying multiple users and you try to remove (or making the value as blank) a non-existing attribute.
Resolution:
Log in to ADManager Plus using the default admin account and try creating a test account. If this works, then there is no issue with the product and you will have to check if the technician has enough privileges to create a user by following the steps listed below.
Navigate to the Delegation tab > Help Desk Delegation > Help Desk Roles and click on the role that is assigned to the technician.
Click User Attribute Privileges and make sure the necessary attributes are checked.
Now save the role and try creating a user account using the technician's account.
Make sure that if you are using a CSV file that there is no blank value for the attribute in CSV file.
Some other solutions would be to:
Check if the custom attribute has been properly defined in Active Directory.
Check if the attribute's syntax is correct and does not contain invalid characters or syntax errors.
New to ADSelfService Plus?
Related Articles
Error Code: 80072016
Error Code: 80072016 : Error In Setting Attributes. The directory service cannot perform the requested operation on the RDN attribute of an object Possible Root Cause: This type of error occurs if any of the LDAP headers in the CSV are not mentioned ...Error code: 8007200a
Error code: 8007200a Error: The specified directory service attribute or value does not exist. Possible Cause: 1. The error message occurs when there is an improper header specified in the CSV File. Request you to make sure exact LDAP headers are ...Error Code: 80072014
Error: Error in setting attributes Error Code: 80072014 Possible Root Cause: The requested operation did not satisfy one or more constraints associated with the class of the object. Resolution: This error may occur when attempting to import a CSV ...Error Code : 8007001f
Error Code: When I create/modify a user, I get the following error " A device attached to the system is not functioning - Error Code : 8007001f " Possible Root Cause: The root cause could be the non-operational DC's present in the domain or network ...Error code: 800708c5
Error Code : 800708c5 - The password does not comply with the password policy requirement Check the minimum password length, password complexity and password history requirements. Possible Causes: The error gets triggered if the password does not ...