Error code: 80070775

Error code: 80070775

Reason: The referenced account is currently locked out and cannot be logged on.

To resolve this issue, please follow the steps below to unlock the user account using ADManager Plus:

To unlock specific users:
  1. Login into ADManager Plus as an administrator and navigate to the Management tab > User Management > Bulk User Modification > Unlock Users.
  2. Select the Domain which has the user to be unlocked. If you know the OU in which the users are located, click Add OUs button and select the appropriate OU.
  3. In the Find the users field, select Enter name(s) to search option and enter the user name you want to unlock. 
    Note: To search for multiple users with a single search, enter the users' names separated by a comma. Leave the field blank to see all the users in the selected domain.
  4. Click Search.
  5. Select the users to be unlocked and click Apply.

Please refer to the attached GIF for reference: 




To unlock bulk users:
  1. Login into ADManager Plus as an administrator and navigate to the Management tab > User Management > Bulk User Modification > Unlock Users.
  2. Select the Domain which has the user to be unlocked.
  3. In the Find the users field, select CSV import option. 
  4. Click Browse and select the CSV file that contains the list of users to be unlocked.
  5. Click Go.
  6. ADManager Plus will now display the list of users from the CSV file. Select the user accounts you wish to unlock and click Apply.

To unlock using Modify Single User:

  1. Login to ADManager Plus.

  1. Navigate to Management > Modify Single User.

  1. In the Modify Single User page, choose the domain and search the user account.

  1. Click the Modify User button, go to the Account tab, and uncheck the Account is locked out checkbox.

4. Click Update User.


      New to M365 Manager Plus?
      New to M365 Manager Plus?
        New to RecoveryManager Plus?
        New to RecoveryManager Plus?
          New to Exchange Reporter Plus?
          New to Exchange Reporter Plus?
            New to SharePoint Manager Plus?
            New to SharePoint Manager Plus?
                See all integrations
                New to ADManager Plus?
                See all integrations
                New to ADManager Plus?

                  New to ADSelfService Plus?

                  Start your free trial
                  Start your free trial

                    • Related Articles

                    • Error Code 78

                      Error Code 78: This function is not supported on this system Possible causes: The service account or domain admin account used in ADManager Plus doesn't have enough permission on the remote server path. The v6 profile is currently in use by a running ...

                    • Error Code: 80072014

                      Error: Error in setting attributes Error Code: 80072014 Possible Root Cause: The requested operation did not satisfy one or more constraints associated with the class of the object. Resolution: This error may occur when attempting to import a CSV ...

                    • Error Code : 8007001f

                      Error Code: When I create/modify a user, I get the following error " A device attached to the system is not functioning - Error Code : 8007001f " Possible Root Cause: The root cause could be the non-operational DC's present in the domain or network ...

                    • Error Code: 80072016

                      Error Code: 80072016 : Error In Setting Attributes. The directory service cannot perform the requested operation on the RDN attribute of an object Possible Root Cause: This type of error occurs if any of the LDAP headers in the CSV are not mentioned ...

                    • Error code: 8007200a

                      Error code: 8007200a Error: The specified directory service attribute or value does not exist. Possible Cause: 1. The error message occurs when there is an improper header specified in the CSV File. Request you to make sure exact LDAP headers are ...

                      Related Products