Applying .pfx certificate in SDP does not involve creating keystore file which is required for integration. Please follow the below steps to create a Keystore file. Place the file OpManager.TrustStore and SDP PFX file under the OpManager JRE\bin ...
Solution: For build 12.3.181 and above, SSL enabled ServiceDeskPlus can be integrated directly from UI. Importing trusted certificates OpManager validates the trusted sources with the help of certificates in OpManager truststore. By default ...
Here are the steps to be followed 1. First you need to convert the .pfx type to .truststore type. Place your .pfx certificate in \OpManager\jre\bin\ folder. To do that, open a command prompt as an Administrator and go to \OpManager\jre\bin ...
For Build 12.3.181 and above: Steps to enable HTTPS Go to Settings Click on Basic Settings Choose "Security Settings" Enable "Secure Mode" Here you have 3 options to choose from: Generate a CSR Self-signed Certificate Import Certificate Generate ...