Delegating Enable MFA for Microsoft 365 users' permission to help desk technicians
Steps to delegate Enable MFA for Microsoft 365 users permission to help desk technicians in ADManager Plus:
1. Log in to ADManager Plus and navigate to the Delegation tab.
2. In the left pane, navigate to Help Desk Delegation > Help Desk Roles.
3. Click the Edit icon in the Actions column of the help desk role that you would like to edit.
4. Click the User Attribute Privileges option located in the Create Users section.
5. Scroll down and under Microsoft 365, check the Enable MFA option and click OK.
6. Click Update to save the changes.
New to ADSelfService Plus?
Related Articles
How to delegate Microsoft 365 tenants to help desk technicians
Steps to delegate Microsoft 365 tenants to help desk technicians: Go to to the Delegation tab. In the left pane, navigate to Help Desk Delegation > Help Desk Technicians. In the Help Desk Technicians page, find the technician to whom you want to ...API usage limit in ADManager Plus
The number of user accounts that technicians can enable in a day using the EnableUser API depends on the total number of licensed help desk technicians. For every help desk technician license, an additional 50 API calls will be added to the daily API ...How to granularly delegate attributes to a help desk technician
Steps to granularly delegate attributes to a help desk technician in ADManager Plus: 1. Log in to ADManager Plus and navigate to the Delegation tab. 2. Navigate to Help Desk Delegation > Help Desk Roles. 3. Click the Edit icon in the Actions column ...While adding technicians, I get the following error message: Error in adding help desk technician(s)...
Error message: While adding technicians, I get the following error message: Error in adding help desk technician(s)... Possible cause: 1. This message indicates that you have reached the limit for the maximum number of technicians permitted as per ...How to disable MFA for selected technicians
Disabling MFA for selected technicians To disable MFA for enrolled users, Log in to ADManager Plus. Navigate to the Delegation tab. In the left pane, navigate to Configuration > Logon Settings > Two Factor Authentication. Click the Enrolled Users ...