Embedding SDP Requests View in SharePoint using iFrame
This document will guide you through the steps of rendering the ServiceDesk Plus Request List View page in your SharePoint site.
To begin with,
Make sure that your ServiceDesk Plus instance is running in HTTPS and hosted publicly.
Go to your SharePoint site's Settings - > Site Collection Administration - > HTML Field Security - > Enable "Allow contributors to insert iFrames from any domain."
Once enabled, go your Site - > Click on Edit at the top right corner. You'll be redirected to the site template customisation page.
Inside that section, hover over the space you want to embed the iFrame at and click on the + button.
You'll be thrown with a list of options to add. Search for Embed and choose that option.
Once chosen, click on Add Embed Code. At the right, you'll be given a space to specify the code snippet.
Specify the below code snippet inside the embed code field. In the place of <SDP-Hosted-URL>, your SDP hosted domain should be specified.
<iframe src=">SDP-Hosted-URL>/WOListView.do?externalframe=true" width="600" height="400" frameborder="0" scrolling="auto"></iframe>
You can modify the width and the height parameters as per your requirement.
Once specified, click on Republish at the top. Your page will have an embedding of the ServiceDesk Plus's Request List View page now.
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