Email with .wav attachment is not getting extracted during mail processing due to the issue fix of SD-65175.
Email with .wav attachment is not getting extracted during mail processing due to the issue fix of SD-65175.
The content-type of the attachment is APPLICATION/OCTET-STREAM. Since it is in Upper case the following condition - (p.getContentType().contains("application/") is not satisfied
Fix:
Converted the content-type to lowercase and then verified the type. (p.getContentType().toLowerCase().contains("application/"))
Reference Ticket:
https://pitstop.manageengine.com/agent/manageengine/servicedesk-plus/tickets/details/24001556548937/
Files Modified:
<SDP>\helpdesk\src\library\com\manageengine\servicedesk\mail\core\ProcessMailMessage.java
Jar Compatibility :
11311 SDP Build version
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