Email attachment is not getting extracted during Mail Processing which has UpperCase content-type
Reference Ticket
Files Modified
<SDP>\helpdesk\src\library\com\manageengine\servicedesk\mail\core\ProcessMailMessage.java
JAR Compatibility
12002 SDP Build version
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Reference Ticket https://pitstop.manageengine.com/agent/manageengine/servicedesk-plus/tickets/details/24001596034065/ Files Modified <SDP>\helpdesk\src\library\com\manageengine\servicedesk\mail\core\ProcessMailMessage.java JAR Compatibility 13001 SDP ...Identifying Signed Mail which have different content-type like "Application/MS-TNEF" rather than "multipart/signed".
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