ELA Upgrade to Latest | Online help - EventLog Analyzer

ELA Distribution Upgrade to Latest

How to:   Upgrading EventLog Analyzer (*Distributed Edition) to the latest Service Pack.

 

Note:

  1. A folder backup or a snapshot of the Admin and the Managed Server VMs
    is MANDATORY.

  2. If the backend database is customer's MSSQL, it is recommended to take a backup/snapshot of the MSSQL Database.

  3. The backup/Snapshot of ELA Servers and MSSQL instance/Server should not be deleted before confirming the upgrade status.

  4. The upgrade process should not be cancelled or interrupted. If the upgrade fails, the customer should contact Support at the earliest.

 

Important: For distributed edition, only the Admin Server should be upgraded. This will in turn upgrade the Managed Servers automatically.
Point to be noted: The Automatic Upgrade process of Managed Servers is time-consuming.

 

PPM file download link: <PPM download link>

 

The steps given below are to be followed in the Admin Server:

  1. Stop the ManageEngine EventLog Analyzer service in the Admin server.

  2. Open a command prompt with administrative privileges.

  3. In this cmd window, navigate to <dir>:\ManageEngine\EventLog Analyzer\bin and execute the following batch files to ensure that the instance is completely shut down.

    1. shutdown.bat

    2. stopDB.bat

    3. stopSEC.bat

  4. In the same location, execute "initPGSQL.bat". (wait until its completion)

  5. In the same location, execute "UpdateManager.bat".

  6. Click on "Browse" ⇾ select the appropriate ppm file. The below window will popup.

  1. Click on "Install" and wait for it to complete.

  1. Start the ManageEngine EventLog Analyzer service in the Admin Server.

  2. Log onto the GUI, click on "?" at the right-top corner, and check the build number, or the build number can be checked in the <Dir>:\ManageEngine\EventLogAnalyzer\troubleshooting\Build.properties file.

Finally, the Admin Server will automatically upgrade the Managed Servers but this is a time-consuming process (~20min per Managed Server). Hence, this automatic process should not be disturbed.


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