This sample script is used to post instant alert s in a HipChat chatroom whenever a ticket is created in ServiceDesk Plus. HipChat is a hosted group chat platform built for teams that collaborate through persistent chat rooms, file and screen ...
This Sample script is used to send a sms notification from ServiceDesk Plus using the Clickatell SMS messaging Gateway.The sms is sent using the Clickatell SMS API and a Authorization Token is used to authenticate with the Gateway, against a Existing ...
This is a Sample Python Script which can be used to get Data from a Existing Request in a ServiceDesk Plus instance and create a New Request in a parallel ServiceDesk Plus installation. This script can be configured under Request Custom Menu if the ...
This is a sample script written in Python to handle Conditional Approvals for Incident \ Service Requests, through Custom Triggers.More information about Conditional Approvals can be found in the link here One of the advantages of using this script ...
This sample script is used to update request field values into tasks associated with request templates The Request details are stored as a JSON Object in a file and its path is provided as input to the Script. This can be used in the application ...