Document for Request Custom Menu and Custom Triggers
Attached a PDF file explaining with screenshots on how Request Custom Menu & Custom Triggers work.
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Clickatell SMS Integration - Automate SMS notifications to users using Custom Triggers
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This is a sample script written in Python to handle Conditional Approvals for Incident \ Service Requests, through Custom Triggers.More information about Conditional Approvals can be found in the link here One of the advantages of using this script ...How to update a request based on certain field values.
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This is a Sample Python Script which can be used to get Data from a Existing Request in a ServiceDesk Plus instance and create a New Request in a parallel ServiceDesk Plus installation. This script can be configured under Request Custom Menu if the ...