This Sample script is used to send a sms notification from ServiceDesk Plus using the Clickatell SMS messaging Gateway.The sms is sent using the Clickatell SMS API and a Authorization Token is used to authenticate with the Gateway, against a Existing ...
Use Case: Script to duplicate the request in a single click. Note: For builds above 11204 duplicate_request.zip without the fjar fix. Execution Steps: 1. Place the attached HTML under ..\ManageEngine\Servicedesk\integration\resources - folder. 2. ...
This is a sample script written in Python to handle Conditional Approvals for Incident \ Service Requests, through Custom Triggers.More information about Conditional Approvals can be found in the link here One of the advantages of using this script ...
This post describes the use of a python script to update requests based on values in other fields ,in the same request.This action can be performed using Custom Triggers. UseCase: There are three Levels setup in the application and there are 2 ...
This is a Sample Python Script which can be used to get Data from a Existing Request in a ServiceDesk Plus instance and create a New Request in a parallel ServiceDesk Plus installation. This script can be configured under Request Custom Menu if the ...