Disable Default Template - Using FAFR

Disable Default Template - Using FAFR

1. Navigate to Admin>Incident Template>> Edit Default Template 

2. Select Field & Form Rules Tab

3. Select On form Load 

4. Make sure to select "Applies to Technicians" and set the action as Execute Script and paste the below script 


   /*alert("You have no permission to access this page.");
     if (jQuery('button[onclick="location.href=\'/Templates.do?module=incident\';"]').length > 0) {
     else {

5. Save the script 

The above template will redirect the technicians from default template to template categories.

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