Device/Interface Name not populating in Traffic (NFA) Module for SNMP V3 - OpManager v12
Issue: Device/Interface Name not getting populated for N/w Devices monitored using SNMP V3 protocol OpManager v12.
When the device takes longer time to respond for the SNMP V3 requests, then the device name will not get populated in the Flow Analysis page under Inventory tab.
Please follow the below mentioned steps.
- Stop the OpManager service.
- Open Command Prompt with Run as Administrator.
- Navigate to ManageEngine\OpManager\conf directory.
- Edit the "system_properties" using Word Pad.
- After the last line add the below entry.
- Rename the logs and start the OpManager service.
- Go to the device snapshot page > Edit the device, set SNMP, select the SNMP credential>Test SNMP and click on OK to save the SNMP credential.
- Click on Edit Device Details > Select Fetch SNMP from the router> Save.
Note: The above mentioned solutions is common for OpManager Essential and Plus, version 12.
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