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Requester details
This report is used to find the Requester complete details. SELECT AaaUser.USER_ID, AaaUser.FIRST_NAME "FullName", AaaLogin.NAME "LoginName", AaaLogin.DOMAINNAME "Domain", AaaContactInfo.EMAILID "Email", DepartmentDefinition.DEPTNAME "Department", ...
How to assign a department to site and requester
1. How to assign department to new sites - > When a new site is created, it would have a 'General' department which would be available by default. In order to add additional departments, go to Admin - > Account details - > Departments - > select the ...
Purchase details
SELECT po.POCUSTOMID "PO Number", max(po.PONAME) "PO Name", max(po.TERMS) "PO Terms", LONGTODATE(max(po.DATEORDERED)) "Ordered Date", max(pos.STATUSNAME) "PO Status", max(poa.FIRST_NAME) "Purchase Requester", max(po.SHIPTO) "Ship To", max(paao.NAME) ...
Contract Details
SELECT mcdt.Contractid "Contract ID", mcdt.CONTRACTNAME "Contract Name", mcdt.comments "Description", contractcategory.Categoryname "Contract Type", LONGTODATE(mcdt.CREATEDDATE) "Created Time", LONGTODATE(mcdt.FROMDATE) "From Date", ...
Query to show request details along with technician's and requester's department (MSSQL & PGSQL)
Tested in Build PGSQL (14300) or MSSQL (14306) Along with technician's department: SELECT wo.WORKORDERID AS "Request ID", aau.FIRST_NAME AS "Requester", wo.TITLE AS "Subject", cd.CATEGORYNAME AS "Category", scd.NAME AS "Subcategory", qd.QUEUENAME AS ...