Deleting Temp folder in SDP-MSP

Deleting Temp folder in SDP-MSP

1. Please stop the services of the application.
2. Rename the temp folder to old_temp
3. Restart the services of the application which will create a new temp folder in the same location.
4. Monitor the application, if they do not face any issues. Post a week or so they can move out the old and renamed temp folder out from the installation drive.

                  New to ADSelfService Plus?

                    • Related Articles

                    • SCP, SDP and MSP Differences

                      Though ManageEngine has multiple HelpDesk applications, they are developed and targeted for Different markets. Here are few cases to understand the difference between them. HelpDesk Applications in ManageEngine (ME) are as follows :  1. SupportCenter ...
                    • How to migrate data from SDP to SDP MSP.

                      Below are the only details which can be exported from SDP and imported to SDP MSP application. 1) You can export request data from ServiceDesk Plus (SDP) using XLS format. Requests -> Goto Admin -> Reports -> New custom report -> Tabular reports -> ...
                    • How DC agents or RAE push data to SDP MSP ?

                      Here is the scenario and the design : 1. DC MSP directly sends to SDP MSP. a. DC MSP gets workstation scanned details from its DC agents and send the data to SDP MSP. This is normal integration model. To make it work , 2 rules is to be satisfied : ...
                    • SDP MSP Integration

                      Requirement: Move Requests from SDP OP to SDP MSP. Create Tasks from SDP OP to SDP MSP, for Request module. Update SDP Request when MSP request is updated. Steps to configure - Duplicate SDP Ticket in MSP: Update configuration informations in SDP ...
                    • Integrating Zoho Projects with SDP MSP change management

                      Overview: Automatically creating projects in Zoho Projects based on the changes in SDP MSP keeps everything in sync without manual updates. This means all tasks and updates on a Change are automatically reflected in Zoho Projects, making it easier to ...