How to delegate Microsoft 365 tenants to help desk technicians
Steps to delegate Microsoft 365 tenants to help desk technicians:
- Go to to the Delegation tab.
- In the left pane, navigate to Help Desk Delegation > Help Desk Technicians.
- In the Help Desk Technicians page, find the technician to whom you want to delegate a Microsoft 365 tenant. You can use the search option found at the top left corner of the table.
- Click on the edit button under the Action column.
- In the Microsoft 365 section, select the tenant you want to delegate.
- Click on Save Changes.
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