How to delegate Microsoft 365 tenants to help desk technicians

How to delegate Microsoft 365 tenants to help desk technicians

Steps to delegate Microsoft 365 tenants to help desk technicians:
  1. Go to to the Delegation tab. 
  2. In the left pane, navigate to Help Desk Delegation > Help Desk Technicians.
  3. In the Help Desk Technicians page, find the technician to whom you want to delegate a Microsoft 365 tenant. You can use the search option found at the top left corner of the table.
  4. Click on the edit button under the Action column.
  5. In the Microsoft 365 section, select the tenant you want to delegate.
  6. Click on Save Changes.



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