Issue : Some mail are fetched and created as ticket without description due to message corruption temporarily. The issue is can be identified with the below trace. Fix : The issue is not recreated when the mail is skipped to next schedule and fetched ...
Issue Cause : While fetching a mail, in certain mail servers, cid of inline image is not parsed correctly. Once inline stream is converted to image, cid in src attr will be replaced with image url. cid for uploaded inline image in mail content is not ...
Issue During the process of fetching emails, attachments are dropped as a result of the presence of directory traversal characters. Furthermore, an issue arises when processing inline images, this particular error related to inline images results in ...
Issue: The inline image's file name from the email doesn't contain the extension. Example: filename = sys_attachment.dosys_id=5bb0751c8303b5dc96a238226daad371 As a result, the inline image gets stripped during the mail fetching process. The sender of ...