Debug JAR for Exception Trace while updating Mail Server Details
FJAR Description :
Attached FJAR prints the DataAccessException trace, errorcode and errorstring. DataObject used for updation where exception raised.
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Debug JAR for Exception Trace While Parse Error Exception Raised during Mail Fetching
Build Compatibility : 12007 FJAR Description : FJAR Handles the parse error while fetching mails by catching the messaging exception, notifying the administrator & technicians (Configured in Notification Rules - Send when Application Error Occurs). ...
Mail Fetching - Error while processing attachment and inline image.
Issue During the process of fetching emails, attachments are dropped as a result of the presence of directory traversal characters. Furthermore, an issue arises when processing inline embedded images, this particular error related to inline images ...
Fix JAR for Parse Error Exception Raised during Mail Fetching
Issue : Some mail are fetched and created as ticket without description due to message corruption temporarily. The issue is can be identified with the below trace. Fix : The issue is not recreated when the mail is skipped to next schedule and fetched ...
Mail Fetching Stopped Due to Inline Image Handling
Issue Cause : While fetching a mail, in certain mail servers, cid of inline image is not parsed correctly. Once inline stream is converted to image, cid in src attr will be replaced with image url. cid for uploaded inline image in mail content is not ...
Proxy Not working eventhough it is configured
When saving the saving the mail server settings, we have a requirement of obtaining tokens from a TP website. In some of the cx environments, Proxy is required ti make such call. Eventhough the proxy is configured in the application, the proxy ...