Debug JAR for Exception Trace While Parse Error Exception Raised during Mail Fetching
Build Compatibility : 12007
FJAR Description :
- FJAR Handles the parse error while fetching mails by catching the messaging exception, notifying the administrator & technicians (Configured in Notification Rules - Send when Application Error Occurs).
- Notification Mail will consist of Mail Headers, Exception Trace & MimeContent to check.
- After sending notification Mail, the Mail is refetched in the next schedule. As like the current case, it should be fetched correctly instead of partial fetching.
- Kindly Note the Email Details & the Exception trace in logs and Send to the ServiceDesk Support Team to analyse further.
- If the email is not fetched multiple times, kindly delete it from mailbox for preventing multiple times processing of that same mail.
Example of sample mail content is attached below.
Mail Details :
Headers :
{arc-seal=i=1; a=rsa-sha256; t=1664206648; cv=none; d=zohomail.com; s=zohoarc; b=aTxjPGxwl8j/O3BF0IUbr+T+lx+y1udyrVCZLi/akuJPQatsttc1DtIFYnWdDYzgA8NYq5N090TeihXMvhs9fIDFuN6NuGT6UoOqDcjmGXlusUdijs5lS8UHJgKx6BJQaxV3mCl0A+LHdraD5cO33zTeC4dcpUKDXZ0JqVVKLW0=, date=Mon, 26 Sep 2022 21:07:27 +0530, mime-version=1.0, return-path=, subject=Test MAil 12, importance=Medium, received=from mail.zoho.com by mx.zohomail.com with SMTP id 1664206647584835.4660413339163; Mon, 26 Sep 2022 08:37:27 -0700 (PDT), x-mailer=Zoho Mail, arc-message-signature=i=1; a=rsa-sha256; c=relaxed/relaxed; d=zohomail.com; s=zohoarc; t=1664206648; h=Content-Type:Date:From:MIME-Version:Message-ID:Subject:To; bh=7M/WhmWNgjVLgvOQFxlG3dpT6/0mIkt1QN8wOr/2hoQ=; b=Mdjk4f7HlmaSArRvdcg7rUHEliP02SD3Po4g7CfpO48PdSZHb1yjcWNR5kHNQeOUEZwBYQ2mhLQhX1XqhrAo+B/aJoWXx0KisWGajBDS6BMsnlLPLnaLalYK7zV8xD372bZIVZ+dalgK7IxNjyPIQsDZ7tgbcpK8NIR0qQDyTyM=, message-id=<1837a72310c.12059ebed35305.3115001775944039504@zohocorp.com>, from=Jayachandran R , content-type=multipart/alternative; boundary="----=_Part_120779_1761993162.1664206647564", arc-authentication-results=i=1; mx.zohomail.com; dkim=pass header.i=zohocorp.com; spf=pass smtp.mailfrom=jaya.chandran@zohocorp.com; dmarc=pass header.from=, to="jayachandran" , dkim-signature=v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1664206648; s=admin; d=zohocorp.com; i=jaya.chandran@zohocorp.com; h=Date:Date:From:From:To:To:Message-Id:Message-Id:Subject:Subject:MIME-Version:Content-Type:Reply-To:Cc; bh=7M/WhmWNgjVLgvOQFxlG3dpT6/0mIkt1QN8wOr/2hoQ=; b=dRCDYR8Q9fAeXuWW1MI2u39H1Eg0eXO+3wcFTJXN0qNqTIrfIqXUuIU85Wpl//bJ 8WsQXG5D/VRIdFzYAiYyr9ns0ghYNnSxJZMUD9Ogku3N7GxTfSXL+qaDEVrPywoIPDg cV0RdYnDMVlWBGj/23Pz56elNPylfxHl+dLcUVKM=, user-agent=Zoho Mail}MimeContent :
------=_Part_120779_1761993162.1664206647564 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: 7bit ------=_Part_120779_1761993162.1664206647564 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: 7bit------=_Part_120779_1761993162.1664206647564--
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