These jars attached in this article is used to debug the issues with sending mail that contains inline images with additional log prints.
How To ?
- Download the ".fjar" file attached in this article corresponding to your build number.
Build Number
| File to Download |
13001 | 13001_inline_image_issue_Debug.fjar |
14500 | 14500_inline_image_issue_Debug.fjar |
14700 | 14700_inline_image_issue_Debug.fjar |
2. Place the downloaded file in <product_installation_location> \ fixes directory. create a directory named "fixes" if it doesn't exist in that location.
3. Restart the Application service after step 2.
4. Navigate to Application > Admin > Mail Server Settings > Incoming tab, enable "Email Debug" and save the mail server settings.
4. Now Try to recreate the issue.
5. Share the <product_installation_location>\logs directory with our support team, to proceed debugging with the latest log prints.
6. You can remove the jar and restart the product after this step, if needed.