DataBackup settings in the Analytics Plus is unresponsive upon clicking
Issue:
Problem while restoring.
Cause:
The"Data Backup" setting page will not be responsive when we select folder (backup directory) other than the AnalyticsPlus installation folder during the backup. This is a code-level issue.
Error trace:
[06:26:58:435]|[05-05-2023]|[com.adventnet.zoho.db.onpremise.settings.ZROPBackupSettingsUtil]|[WARNING]|[128]: Exception while getting backup config. Trace: |
java.io.IOException: The filename, directory name, or volume label syntax is incorrect
at java.io.WinNTFileSystem.canonicalize0(Native Method)
at java.io.WinNTFileSystem.canonicalize(WinNTFileSystem.java:428)
at java.io.File.getCanonicalPath(File.java:626)
Note :
Check the backup folder location using the below query
Select * from Default_Task_Input;
Note
This issue may arise from the 5130 to 5230 version. This will be fixed in the upcoming release.
New to ADSelfService Plus?
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