Customize the category list/selection based on template.
The Category applies to all the templates in SDP-MSP. You can hide them using the field and form rules to make them unavailable for users.
Under Admin >> Incident Template >> Edit the template in questions >> Field and Form Rules tab. You can create a rule similar to the below
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?