Customize the category list/selection based on template.
The Category applies to all the templates in SDP-MSP. You can hide them using the field and form rules to make them unavailable for users.
Under Admin >> Incident Template >> Edit the template in questions >> Field and Form Rules tab. You can create a rule similar to the below
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Use case There are scenarios where on a particular template only selected categories should be available as an option. Solution Under Admin >> Incident Template >> Field and Form Rules Tab, create a rule as specified below Script: ...