Custom script to skip approval if the requester is a VIP user
User based approvals
When a requester creates a new request, the system should check if the requester is a VIP (Top Management) user :
If the requester is a VIP , then skip approval workflow related to the service ;
Else, trigger the approval workflow normally
Please refer to the workflow
We can able to achieve this requirement via. Custom scripts.
Please refer the attachments .
Note : Kindly confirm with the QA team before you share the fix with the Cx.
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