Note: Create separate custom schedules for Task Assigned Date and for Task Schedule End Date.
Execution steps:
1. Execute both the below queries and save the report with a title.
Query: Task Assigned Date:
SELECT projectdet.PROJECTID AS "projectID",
(projectdet.TITLE) AS "title",
(projectstatus.STATUSNAME) AS "status",
taskdet.TaskID "taskID",
(taskdet.TITLE) "title",
(taskowner.FIRST_NAME) "owner",
(AaaContactInfo.EMAILID) "emailID",
(taskstatus.STATUSNAME) "task_status",
(taskdet.createddate) "task_time" FROM ProjectDetails projectdet
LEFT JOIN ProjectStatus projectstatus ON projectdet.STATUSID=projectstatus.STATUSID
LEFT JOIN ProjectAccMapping ON projectdet.PROJECTID=ProjectAccMapping.PROJECTID
Inner JOIN TaskToProjects tpr ON projectdet.PROJECTID= tpr.PROJECTID
LEFT JOIN TaskDetails taskdet ON tpr.TASKID=taskdet.TASKID
LEFT JOIN SDUser taskownersdu ON taskdet.OWNERID=taskownersdu.USERID
LEFT JOIN AaaUser taskowner ON taskownersdu.USERID=taskowner.USER_ID
LEFT JOIN AaaUserContactInfo ON taskowner.USER_ID=AaaUserContactInfo.USER_ID
LEFT JOIN AaaContactInfo ON AaaUserContactInfo.CONTACTINFO_ID=AaaContactInfo.CONTACTINFO_ID
LEFT JOIN StatusDefinition taskstatus ON taskdet.STATUSID=taskstatus.STATUSID
where taskstatus.statusname= 'open' and projectstatus.statusname= 'open' and taskowner.FIRST_NAME is not null
Query: Task Schedule End Date:
SELECT projectdet.PROJECTID AS "projectID",
(projectdet.TITLE) AS "title",
(projectstatus.STATUSNAME) AS "status",
taskdet.TaskID "taskID",
(taskdet.TITLE) "title",
(taskowner.FIRST_NAME) "owner",
(AaaContactInfo.EMAILID) "emailID",
(taskstatus.STATUSNAME) "task_status",
(taskdet.SCHEDULEDENDTIME) "task_time" FROM ProjectDetails projectdet
LEFT JOIN ProjectStatus projectstatus ON projectdet.STATUSID=projectstatus.STATUSID
LEFT JOIN ProjectAccMapping ON projectdet.PROJECTID=ProjectAccMapping.PROJECTID
Inner JOIN TaskToProjects tpr ON projectdet.PROJECTID= tpr.PROJECTID
LEFT JOIN TaskDetails taskdet ON tpr.TASKID=taskdet.TASKID
LEFT JOIN SDUser taskownersdu ON taskdet.OWNERID=taskownersdu.USERID
LEFT JOIN AaaUser taskowner ON taskownersdu.USERID=taskowner.USER_ID
LEFT JOIN AaaUserContactInfo ON taskowner.USER_ID=AaaUserContactInfo.USER_ID
LEFT JOIN AaaContactInfo ON AaaUserContactInfo.CONTACTINFO_ID=AaaContactInfo.CONTACTINFO_ID
LEFT JOIN StatusDefinition taskstatus ON taskdet.STATUSID=taskstatus.STATUSID
where taskstatus.statusname= 'open' and projectstatus.statusname= 'open' and taskowner.FIRST_NAME is not null
2. Extract the attached script file in ZIP under ..\ManageEngine\ServicedeskPlus MSP\integration\custom_scripts - folder.
3. Edit the configuration.json and update the values.
4. Create a file in a text format with the value py reminderMail.py and place it in the executor file.
\ManageEngine\ServiceDeskPlus-MSP 13000\integration\custom_scripts\executor_files - txt file
5. Configure a custom schedule to execute everyday and pass this report as a parameter.
6. Go to Admin > Custom Schedule > give a schedule name > execute script >enter the executor file name(should be in .txt format)
7. In the arguments place the saved reports.