Custom Function Not Working Anymore

Custom Function Not Working Anymore

  1. Check for Changes: If the custom function is not executing, verify if any changes have been made to the script or any data associated with the custom function, such as request-associated field keys or user deletions. If changes have been made, revert them and try again.
  2. If No Modifications:
    • Navigate to Setup → Automations → Custom Actions.
    • Edit the custom function and click Save and Execute to test it. This can help identify the issue with the custom function.
  1. Next Steps: Share the execution results, custom function, and purpose of the custom function with the support team for further analysis.