Zia Approval prediction is not working when the prediction query has signature and new words other than custom data present in it.
-> The proper approval comment and the signature has new line character(\n) in between them. So splitting the content into two and predicting the first content again (Approved) thereby, filtering the signature.
-> The words other than custom data is not considered for vectorization using Zlabs new jars
Support Ticket Reference:
Compatible SDP Version:
13005 - 13008
This fix is to troubleshoot this particular case. Please contact the developer team before sharing the fix to customers