Pre-requisite
- Python should be installed in the server and configured. You can review the instructions here
- Requests module should be installed with the python
Steps
1. Download the zip file from the attachment and extract it under ManageEngine\ServiceDeskPlus-MSP\integration\custom_scripts
2. Edit the script and update the URL and Technician key
3. You my create New Action under Admin -> Custom Triggers -> Execute Script.