Create New request using Python Script
Script to raise a new request using Python Script.
Pre-requisite
- Requests module should be installed with the python
Steps
1. Download the zip file from the attachment and extract it under ManageEngine\ServiceDeskPlus-MSP\integration\custom_scripts
2. Edit the script and update the URL and Technician key
3. You my create New Action under Admin -> Custom Triggers -> Execute Script.
New to ADSelfService Plus?
Related Articles
How to create a new change request automatically from a request.
This script is applicable only for builds prior to 11138. This is a sample python script that triggers the creation of a Change Request in ServiceDesk Plus using the Change API.The request ID of the parent request is appended to the subject line of ...How to automatically create multiple child requests from a parent request with a configurable JSON file (V3)
Parent KB : https://pitstop.manageengine.com/portal/kb/articles/how-to-automatically-create-multiple-child-requests-from-a-parent-request-with-a-configurable-json-file This is a sample Python script to automatically trigger the creation of multiple ...Script to add worklog using custom schedule
What is a Custom Schedule? Custom Schedules are actions scheduled on a specific date and time with or without repeat frequency. The actions are specified in a customized script file. Any data from ServiceDesk Plus can be sent to the script through ...How to automatically create multiple child requests from a parent request with a configurable JSON file (V3)
This is a sample Python script to automatically trigger the creation of multiple child requests from a parent request, based on the request template chosen. The request ID of the child requests will be added as a Note in the parent request. This is ...How to auto-create change request(s) for unplanned changes on Assets
This post describes the use of a python script to auto-create change requests for unplanned modifications on Assets using Custom Schedules. This script is applicable only for builds prior to 11138. UseCase: Multiple assets are inventoried in ...