Company logo in Request Print Preview
It is important to have the organization/company logo in the print copy of the request as it is a part of the access management procedure requested by the audit team.
As per the current application design, having the organization/company logo in the print copy is not possible. However, this requirement can be accomplished by a custom HTML attached in this article and follow the instructions below to configure the same.
Follow the steps below to configure the same,
- Download and extract "printpreview_with_OrgLogo.html" file and place it under ../ManageEngine/ServiceDesk/integration/resources folder.
- Place your company logo image inside ../ManageEngine/ServiceDesk/custom/customimages directory. Replace the src path of the image tag in the provided HTML file "<img src='/custom/customimages/SDP.png'>"
- Configure a custom action menu as in the screenshot below,
Once configured, this action will be listed under Custom Actions available inside the request details page, this enables you to preview and print the request with your company logo.
Here is the screenshot of the output,
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