Close a request using API - Postman example

Close a request using API - Postman example

INPUT_DATA Value

as follows

{"operation": {"details": { "closeAccepted": "Accepted", "closeComment": "The closing comment" }}}









          • Related Articles

          • Add request API Using Postman

            You need to send the technician_key and format in Params and the data in Body. Also, you have to encode the body and send it.  Please refer to the below for your reference which is sent using postman. Example : ...

          • Update - CMDB API - using criteria through postman

            Params :  Body - form-data  - Refer to Input_data values from our API documentation in the application (Admin -> API - Documentation) -> CMDP - Update CI {"mode":"full","isActive":false}

          • Add attachments using API

            Attachment cannot be added when a request is created, it can be only added after request creation URL : http://localhost:8080/api/v3/attachments?TECHNICIAN_KEY=XXXXXXXXX Body

          • Reply request through API (POSTMAN example)

            Params: Body: Result:  

          • 10.5 API - How APIs can be used in the version 10.5 and above ?

            Introduction: REST API acts as a bridge between ServiceDesk Plus MSP and other applications. The communication of information happens via HTTP Request. The REST API authenticates users using Technician Key, thus eliminating the need for the users to ...