Bulk request edit via python script invoked from command prompt
Please refer to the below link to install and configure python on the server.
Steps for configuring the script:
- Extract the zip in a particular location, eg: <sdp_home>\integration\custom_scripts
- Update the app url and technician_key in the script.
- Follow this link to create integration key: https://pitstop.manageengine.com/portal/en/kb/articles/creating-integration-key
- Create a Query Report with the below query and save it with a name.
- select * from Workorder where workorderid=1000
- Assumptions:
- WorkorderID is less than "1000"
- Also, please maintain the same names for the columns(workorderid) as they are used within the script.
- Please update the above as per your instance in the query and export the report as a csv file.
- Save the exported file in the same location as the python file.
- Open command prompt with administrator permission and invoke the below command. CMD: py update_requests_csv.py <report_filename>.csv
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