Servicedesk plus change stage transition

Stage transitions based on task completion

Say goodbye to manual stage updates! This solution automates stage transitions based on task completion, saving you time and effort.

Utilizing custom task functions and triggers, we can automate stage advancement based on task completion. The provided script, executed upon each task closure, verifies if all tasks within the current stage are closed. If so, the change automatically progresses to the next stage. You will find the script and trigger configuration attached for your reference.

Navigate to Admin > Change custom functions > and use the script from the attachment


Then, navigate to Admin > Custom triggers > Change and create a custom trigger as below



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