Barcode scanning_Please scan barcodes
After scanning your asset barcodes, please press "ENTER" key. This will create a new field "Scanned Barcode(s)" just under the "Scan Your Asset Barcode" Field with the scanned Barcode. After that, You can click on "Add Assets" Button to add the assets.
New to ADSelfService Plus?
Related Articles
SDP Scan offerings a glance
There are several use cases to be addressed to scan user machines. Here are the solutions available with SDP now. - User machine rarely reaches the organization domain / Network (user login once a week using VPN and other times using local ...Criteria for successful agent scanning
1. Ensure that the agent services are running in the client machine under services.msc 2. In the application, under Admin >> Security Settings >> Ensure Stop uploading scanned XMLs via non-login URL is unchecked. 3. If ICMP is blocked in the network ...How does Agent Scan work ?
When you install Agent for the first time, It will initiate the scan immediately and send the data via application port (8080 or 443 as you configured) to Server. But when you scan from the Application, It will first try to check whether the client ...Agent scan understanding
Agent scan in ServiceDesk plus happens in two way 1) Server to target machine 2) Agent from Machine to Server MODE 1: 1) Server to target machine -This scan happens when you login to ServiceDesk plus \ Asset explorer from your workstation or ...DC Scan failed (and) Problem while discovering workstation trace due to SWUSAGEINFO table. / 'Previous scan time does not match' trace in SDPIntegration trace found in logs
Issue: Scan failed in UI with errors like 'Credential not configured' / 'The agent is taking longer than usual' / 'Scan has timed out' / 'Agent is not installed' (and) Problem while discovering workstation trace due to SWUSAGEINFO table. This issue ...