Mssql Schedule backup failed due to StringIndexOutOfBoundsException. This issue is already fixed in 13002. Trace: [08:30:00:504]|[01-05-2023]|[com.adventnet.db.adapter.Jdbc20DBAdapter]|[INFO]|[211]: splitConnectionURL :: {charset=utf-8, Tds=8.0, ...
For the error "Failed to start the database", Check what database being used and, execute changeDBServer.bat. For Pgsql, Start PGSQL from the command link, execute StartDB.bat 65432 under C:\Manageengine\ServiceDesk\bin 65432 is the default port ...