Backup failed due to FileNotFound Exception

Backup failed due to FileNotFound Exception

Backup failed due to the presence of 0KB files or Problematic files

Steps to follow

1. Please download the fjar attached.

2. Extract the 1_<buildnumber>.jar from the fjar 
3.Place the extracted jar in <servicedesk-home>/lib 
4.If scheduled backup, need to restart the application once and try taking backup.


The attached,
12003.fjar is compatiable to build 12003.
12008.fjar is compatiable to build 12008.

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