Automatically create MS Planner tasks in SDP Projects using MS Power Automate.
In many organizations, project teams use various tools to manage their tasks. For instance, a team might use Microsoft Planner (MS Planner) to organize and assign tasks due to its simplicity and integration with other Microsoft 365 applications. Simultaneously, the same organization could be using ServiceDesk Plus (SDP) for comprehensive IT service management, including project management and change management.
Managing tasks across multiple platforms can lead to fragmented information, missed updates, and inefficiencies. Team members might lose track of tasks assigned in MS Planner that need to be reflected in SDP Projects, leading to delays and miscommunication.
To address this challenge, automatically creating MS Planner tasks in SDP Projects ensures that all tasks are consolidated into a single platform, providing a unified view of project progress and task management.
We have worked on a PDF file that provides step-by-step instructions to help you with this integration, attached here. ( The Json file used for the import too attached)
Coauthored by
Nandakumar Balaji from Product Management, ServiceDesk Plus, and Nithish from Product Development, ServiceDesk Plus.
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