Auto Refresh option is not working while we publish a view.

Auto Refresh option is not working while we publish a view.

In Analytics Plus, we have recently identified that the "Auto Refresh" option while publishing a view is not working as expected. The expected behaviour is for the view to be refreshed at the configured interval. This will be addressed in our next release.



In order to resolve this, please follow the below steps.
  1. In your Analytics Plus installed server, navigate to the below path.
ManageEngine\AnalyticsPlus\webapps/ROOT/zdbjs/jschart

      2. Open
 the zc.js file.

     

      3. And uncomment the below entry.
if (isNumber(val)) {
      clearTimeout(val);
      clearInterval(val);
}

Before:


After:


      4. Then hard refresh the browser and check.
                  New to ADManager Plus?

                    New to ADSelfService Plus?

                      • Related Articles

                      • Auto start Analytics Plus in Linux

                        Steps to auto start Analytics Plus in Linux environment:     1. Open "StartServer.sh" present in <AnalyticsPlus\bin> Add  '#!/bin/sh' as the first line of the code. Add  'cd <location to Analytics/bin>' before the line 'sh run.sh'  ex : ...
                      • Steps to Embed a report across databases

                        This document captures the steps to embed a report from an ITOM Database into a dashboard under ITSM Database. This could be used when there is a requirement to view data/report from multiple databases in one single dashboard. Prerequisite: This ...
                      • Query Reports not refreshing on Build 3600

                        Issue: Once migrated to 3600, the existing query reports do not get refreshed with latest data. Needs manual update. Solution: This seems to be breakage in 3600 builds.  Open the <AnalyticsPlus\conf\ app.properties> file and then change the value ...
                      • Unable to export or email a view as PDF, Image, HTML - Linux Platform

                        Issue: Unexpected error when trying to export/email a view as PDF, Image, HTML Error trace: Caused by: javax.servlet.ServletException: com.phantomjs.export.server.ServerNeedKillingException: ServerNeedKillingException: Exception in phantom export :: ...
                      • How to add/view current date in a dashboard

                        1. Click on "Edit Design" in a dashboard 2. Choose Add Text and select edit HTML( refer attached screenshot) 3. Watch this video to see how you can do it. Video link: https://youtu.be/hcaTPUuM9PE Clock ...