Disable Mobile Client
We have an option to disable mobile client, kindly connect to the database and execute the below query.
update globalconfig set paramvalue='FALSE' where category = 'MobileClient' and Parameter = 'REDIRECTURL';
Please restart the application for the changes to be effective.
The above query will stop the mobile client redirection when accessing MSP application from a mobile browser.
New to ADSelfService Plus?
Related Articles
How to restrict automatic association of technicians to an account / sites ?
This article is applicable from 10600 builds. Scenario - At times the technicians will see extra Accounts / Sites in their login. Below is the reason and its solution : -> While creating an account, a common site will be automatically created by ...How to disable the Created Date field for technicians
1. Roles Under Admin >> Roles >> Disable the below access The above option will disable the user from modifying Created Date, Resolved Date, Dueby Time. 2. Field and Form Rules If the requirement is to disable only Created Date field. Under Admin >> ...Remote read only access to database for Postgres customers
Use case: Frequently customers want to connect some reporting / dashboard application like PowerBI or Tableau with our Postgres database server. By default, the bundled Postgres is configured to only listen to the local machine. We can configure to ...Disable Default Template - Using FAFR
1. Navigate to Admin>Incident Template>> Edit Default Template 2. Select Field & Form Rules Tab 3. Select On form Load 4. Make sure to select "Applies to Technicians" and set the action as Execute Script and paste the below script ...Script to Disable Worklog Addition on Closed Request
Kindly use the below scripts under Admin -> Page Scripts to disable Worklog addition on Closed request. The below script hides the Save option while creating new worklog on closed request. Script: let params=new ...