API -Listing requests based on Additional Field Values
This can be met through V3 API. Go to Admin > Incident Additional Fields and make a note of the "API Field Name" as highlighted below:
Please follow the below mentioned to pull the requests based on the additional field values:
1. Use the Input as shown below:
{
"list_info": {
"row_count": 20,
"start_index": 1,
"sort_field": "subject",
"sort_order": "asc",
"get_total_count": true,
"search_fields": {
"udf_fields.udf_sline_6301": "Liverpool"
},
"filter_by": {
"name": "1501_MyView"
}}}
2. Replace the above highlighted in Red as per yours. Liverpool is the value of the additional field "Base Station".
3. Now encode the above input,
4. Enter your encoded value after "input_data=" as shown below and execute the API call:
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