API -Listing Requesters with E-mail Address
{
"list_info": {
"sort_field": "name",
"start_index": 1,
"sort_order": "asc",
"row_count": "100",
"get_total_count": true,
"search_fields": {
}
},
"fields_required": [
"name","email_id"
]
}
2. Make sure to include input_data at the beginning of the parameter as highlighted below:
As a URL, you can make use of the below by replacing your application URL values as per yours:
New to ADSelfService Plus?
Related Articles
API -Listing Account Specific Requesters
1. Encode (Used for GET calls alone) the below values thereby replacing the Account Name as per yours : { "operation":{ "details":{ "accountname": "Sample Account", "sitename": "0" } } } 2. The site name value is set as "0", which will list the ...API -Listing Requesters with Phone Number
1. Encode the below mentioned and change the highlighted as per yours: { "list_info": { "sort_field": "name", "start_index": 1, "sort_order": "asc", "row_count": "25", "get_total_count": true, "search_fields": { "mobile": "98765432100" } }, ...How to use Account based support e-mail address ?
How can i raise a request through an Email and how it will be assigned to an Account? In your mail-server, create a user e-mail account to which all e-mails will be fetched. Create an e-mail alias for this e-mail account for each of your customer ...API - Listing of Worklogtype
1. Go to Admin > API > Reports > Execute Query: select * from worklogtypedefinition 2. Sharing screenshot for your reference:Restricting Account Specific Notifications for Certain Requesters
Steps are not application in latest builds due to behavior change. In some rare cases where you would like to be able to close a Request without notifying the customer, please follow the below mentioned: 1. Go to Admin > Notification Rules > Choose ...