API -Listing Requester details based on Requester name
1. Encode the below value, thereby replacing the Account, Site Name, followed by the Requester name in "Searchstring":
{
"operation": {
"details": {
"accountname": "Sample Account",
"sitename": "Sample Site",
"searchstring": "Alex Smith"
}
}
}
2. Make sure to include "Data=" on starting the parameter as highlighted below:
Note: Having two different users with the same name will list the users accordingly and as per the mentioned Account / Site name:
New to ADSelfService Plus?
Related Articles
API -Listing requests based on Additional Field Values
This can be met through V3 API. Go to Admin > Incident Additional Fields and make a note of the "API Field Name" as highlighted below: Please follow the below mentioned to pull the requests based on the additional field values: 1. Use the Input as ...API - Listing of Worklogtype
1. Go to Admin > API > Reports > Execute Query: select * from worklogtypedefinition 2. Sharing screenshot for your reference:API -Listing Requesters with E-mail Address
1. Encode the below mentioned and change the highlighted as per yours: { "list_info": { "sort_field": "name", "start_index": 1, "sort_order": "asc", "row_count": "100", "get_total_count": true, "search_fields": { "email_id": "req1@msp.com" } }, ...Add request API Using Postman
You need to send the TECHNICIAN_KEY and format in Params and the data in Body. Also, you have to encode the body and send it. Please refer to the below for your reference which is sent using postman. Attached is the SAMPLE JSON file Example : ...Script to set Change Approver based on the Requester's Reporting to
Tested in build 14306 Requirement: When a change is created, the Change Approver role is to be filled automatically with the Change Requester's "Reporting to" user. Steps: >> Attached are the contents for Global and Change Custom Functions. >> ...