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API -Listing Requesters with E-mail Address
1. Encode the below mentioned and change the highlighted as per yours: { "list_info": { "sort_field": "name", "start_index": 1, "sort_order": "asc", "row_count": "100", "get_total_count": true, "search_fields": { "email_id": "req1@msp.com" } }, ...
API -Listing requests based on Additional Field Values
This can be met through V3 API. Go to Admin > Incident Additional Fields and make a note of the "API Field Name" as highlighted below: Please follow the below mentioned to pull the requests based on the additional field values: 1. Use the Input as ...
API -Listing Requesters with Phone Number
1. Encode the below mentioned and change the highlighted as per yours: { "list_info": { "sort_field": "name", "start_index": 1, "sort_order": "asc", "row_count": "25", "get_total_count": true, "search_fields": { "mobile": "98765432100" } }, ...
API -Listing Account Specific Requesters
1. Encode (Used for GET calls alone) the below values thereby replacing the Account Name as per yours : { "operation":{ "details":{ "accountname": "Sample Account", "sitename": "0" } } } 2. The site name value is set as "0", which will list the ...
API -Listing Requester details based on Requester name
1. Encode the below value, thereby replacing the Account, Site Name, followed by the Requester name in "Searchstring": { "operation": { "details": { "accountname": "Sample Account", "sitename": "Sample Site", "searchstring": "Alex Smith" } } } 2. ...