SCP 11.0 and above API documentation

SCP 11.0 and above API documentation

SCP has a variety of APIs using which you can integrate 3rd party tools with our application.

We have inbuilt API documentation. Please login to the application as administrator -> go to Admin -> General -> API -> Documentation to refer to the same.

1. Login as administrator

to view the API docs.

                    New to ADSelfService Plus?

                      • Related Articles

                      • SCP 11.0 and Jira integration

                        Integration Steps   In SCP 11.0, JIRA administrator credentials and server URL configuration fields will not be available in the Jira.xml file. They must be configured on the current integration page. Follow the below steps to move the integration ...
                      • SCP upgrade from 11.0 to 14.0 prerequisites

                        Before migration to scp version 14 below 2 points has to be done in scp 11027 1. Back up password should not be default i.e SCP123!, it should be updated 2. TLSv1, TLSv1.1 has to be added under the file /home/jre/lib/security/ file ( ...
                      • Round Robin in SCP

                        Here is the custom trigger plugin for round robin auto assign feature Steps to follow 1. Extract the attached zip 2. Copy the Last_Assigned_Tech.txt and Round_Robin_Assign_Tech.json files to C:\\ManageEngine\\SupportCenter\\integration\\conf folder ...
                      • Analytics - SupportCenter Plus integration PKIX path building failed (for SCP 11.0)

                        While syncing Analytics Reports, this error may appear where the self-signed certificate to sync both Analytics Reports and SCP will be missing. These traces (mentioned below) can be viewed in the file zrmeinteglog0.txt under the location ...
                      • Database migration from MySQL to Postgres/MSSQL in SCP 8.1

                        We no longer support the use of MYSQL as database in SupportCenter Plus. Hence, we request our users to migrate to Postgres (which is in-built) or Microsoft SQL. Please follow the below steps to carry out the database migration: 1. Shutdown the ...